Signature flow

A signature request contains the documents to be signed and can be addressed to one or more signers for signing. The service mainly offers two different types of signature flow.

Signing in direct flow

Signing in direct flow takes place when the signer is already logged into the sender’s system. This flow is ideal if the sender wants the end-user to experience the signing process as an integral part of their website.

The flow typically looks like this:

  1. The signer is logged into the sender’s service and performs a process for which e.g. filling in a form is the end result
  2. The sender creates a signature request in the digital signature service via the API
  3. The signer is sent to the digital signature service and completes the signing
  4. The signer is sent back to the sender’s service
  5. The sender downloads the signature and offers a copy of the signed document to the signer

Signering i portalflyt

Address using national identity number

If you use a national identity number as the address, the signer will have to log into the signature portal in order to view the signing task.

The flow typically looks like this:

  1. The sender creates a signature request via API or online in the sender portal
  2. Posten signering notifies the signer by email (and, if applicable, SMS if specificed upon registration)
  3. The signer logs into the signature portal and holds the signing ceremony
  4. The signer downloads a signed document
  5. The signer logs out of the signature portal
  6. The sender downloads the signed document

Address using e-mail / SMS


This option is only available for private organizations

A signature flow whereby signers can access the signature portal via a link and a one-time code that is sent by email and/or SMS.

  1. The sender creates a signature request via API or online in the sender portal
  2. The signer receives a unique link and one-time code for the task by email or SMS
  3. The signer clicks on the link and enters the one-time code for the request
  4. The signer conducts the signing ceremony
  5. End page from which the signed document can be downloaded

On addressing a signer without a national identity number, it is the sender’s responsibility to check that the right or desired person signs the document.